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Legal

Privacy Policy

This policy explains how Sentinel5 collects, uses, and protects personal data when you use our website and services.

1. Who we are

Sentinel5 provides CCTV installation, networking, and related technical services across the UK. If you have data protection questions, contact us at info@sentinel5.co.uk.

2. Data we collect

We may collect the following information:

3. How we use your data

We use personal data to respond to enquiries, provide quotations, deliver services, maintain client records, and improve our website and support processes. We do not sell your personal data.

4. Lawful basis

We process data where necessary for pre-contract steps, contract performance, legal obligations, and legitimate interests such as service quality, security, and fraud prevention.

5. Sharing information

We may share data with trusted suppliers, hosting providers, IT support providers, and legal/accounting advisers where required to deliver services. Third parties are expected to protect data and use it only for agreed purposes.

6. Data retention

We keep enquiry and customer information only as long as reasonably necessary for service delivery, legal compliance, and tax/accounting records. Data that is no longer required is deleted or anonymised.

7. Security measures

We use appropriate technical and organisational measures to protect personal information, including controlled access, secure accounts, and standard operational safeguards.

8. Your rights

You may have rights to request access, correction, deletion, objection, restriction, or portability of personal data, depending on applicable law. To make a request, email info@sentinel5.co.uk.

9. Cookies

Our website may use cookies and similar technologies for performance, analytics, and functionality. You can manage cookie preferences in your browser settings.

10. Policy updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Effective date: 6 March 2026