1. Acceptance of terms
By using this website, requesting a quotation, or instructing services from Sentinel5, you agree to these Terms & Conditions.
2. Service scope
We provide security and network-related services including survey, design, supply, installation, and support. Detailed deliverables, timelines, and exclusions are defined in written quotations or proposals.
3. Quotations and validity
Quotations are provided in good faith based on available information and are typically valid for the period stated in the quote. Changes to site conditions, scope, materials, or client requirements may affect final pricing.
4. Booking and scheduling
Installation dates are confirmed subject to engineer availability, access arrangements, and acceptance of quotation terms. Delays outside our reasonable control may require rescheduling.
5. Client responsibilities
- Provide safe and timely site access.
- Provide accurate information about property and existing systems.
- Ensure required permissions and third-party approvals are obtained.
6. Payments
Payment terms are specified in our quotation or invoice. Late payments may result in delayed delivery, paused support, or additional charges where permitted.
7. Warranty and limitations
Equipment and workmanship warranties are provided as stated in writing. Except where prohibited by law, liability is limited to the value of the relevant service contract and excludes indirect or consequential losses.
8. Cancellations and variations
If you cancel or vary works after acceptance, reasonable charges may apply for completed work, ordered materials, and booked labour.
9. Website use
Website content is provided for general information and may change without notice. You must not misuse the site, attempt unauthorised access, or interfere with operation or security.
10. Intellectual property
All text, branding, and site materials are owned by or licensed to Sentinel5 unless otherwise stated. No rights are granted except for personal, non-commercial viewing.
11. Governing law
These terms are governed by the laws of England and Wales unless otherwise agreed in writing.
Effective date: 6 March 2026